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Change can be terrifying.. How can you coach them using emotional intelligence strategies?

Posted 4 October 2024

When your team pushes back against change, lead with emotional intelligence (EQ) for smoother transitions. To guide effectively:

- Acknowledge feelings. Recognise and validate your team's emotions regarding the change.

- Foster open dialogue. Create a safe space for team members to express concerns and suggestions.

- Model adaptability. Demonstrate flexible thinking and resilience as an example for your team to follow.

How do you use EQ to overcome resistance in your team?

Practice self-care to cope with career failures

Posted 12 July 2024

Acknowledge Pain

Experiencing career failure can elicit a range of emotions, from disappointment to a profound sense of loss. It's important to acknowledge these feelings rather than suppress them. Give yourself permission to grieve the setback. This might involve talking to a trusted friend or mentor about your experience, journaling your thoughts, or simply allowing yourself time to process the emotions.

Set Boundaries

After a career setback, it's essential to set boundaries to protect your energy and focus on recovery. This might mean saying no to additional responsibilities, delegating tasks, or taking a step back from social engagements that feel overwhelming. Setting boundaries helps you conserve your emotional resources and creates space for activities that replenish your spirit.

Health Focus

Physical health is deeply intertwined with emotional well-being. Following a career disappointment, make an effort to nourish your body with healthy foods, engage in regular physical activity, and ensure adequate rest. Exercise can be particularly beneficial as it releases endorphins, which have mood-boosting properties. Prioritising your physical health can provide a strong foundation for emotional recovery and help you regain a sense of control.

Mindful Practices

Mindfulness practices such as meditation, deep breathing, or yoga can be powerful tools for managing stress and promoting mental clarity. By focusing on the present moment, you can reduce rumination on past failures and anxiety about the future. These practices help cultivate a sense of peace and can improve your ability to respond to challenges with a clearer, more composed mindset.

New Goals

Setting new, achievable goals can provide a sense of direction and purpose following a career setback. Start with small, manageable objectives that can help rebuild your confidence. As you accomplish these goals, you'll gain momentum and can gradually take on more significant challenges. This process of goal-setting can be incredibly empowering and is a key aspect of self-care as you navigate through career failures.

Support System

Having a robust support system is invaluable when dealing with career failures. Surround yourself with people who understand your aspirations and encourage your well-being. This network might include friends, family, colleagues, or a professional coach or mentor. Lean on these individuals for advice, encouragement, or simply a listening ear. Their perspective can be a source of comfort and motivation as you work through this challenging phase.

Here's how you can spot and nurture potential leaders in your team.

Posted 17 April 2024

Spotting Talent

To identify potential leaders in your team, you should observe not just how individuals meet their own targets, but also how they influence the performance and morale of others. Look for those who demonstrate initiative, take ownership of projects beyond their job description, and show a keen interest in the success of the team as a whole. These are the people who step up during challenges and can motivate their peers through both their actions and attitudes.

Offer Challanges

Once you've identified potential leaders, it's important to stretch their capabilities. Offer them challenges that push them out of their comfort zones and require them to use strategic thinking and leadership skills. This could involve leading a project, managing a cross-functional team, or dealing with a complex client negotiation. These experiences are invaluable for growth and will reveal their capacity to handle leadership responsibilities.

Provide Feedback

Constructive feedback is essential for leadership development. Your role is to guide potential leaders by acknowledging their successes and also candidly discussing areas for improvement. This feedback should be specific, actionable, and delivered in a manner that encourages reflection and professional growth. It's important that you create a safe space for open dialogue and learning from mistakes.

Encourage Learning

Encourage your budding leaders to pursue continuous learning. This might involve formal training programs, attending workshops, or even reading up on leadership strategies and theories. By fostering a culture of learning, you demonstrate that leadership development is a journey, not a destination, and that you value the ongoing development of your team's skills and abilities.

Build Networks

Leadership doesn't happen in isolation; it's about building and nurturing relationships. Encourage your potential leaders to expand their networks within and outside of the organisation. This will not only expose them to different perspectives and ideas but will also help them understand the importance of collaboration and communication in various business contexts.

Empower Decisions

Finally, empower your potential leaders by entrusting them with decision-making authority in areas related to their roles. This shows confidence in their judgment and allows them to experience the consequences of their decisions first hand. It's an effective way to teach responsibility and accountability, which are key components of effective leadership.

What do you do if a high-performing leader is resistant to feedback?

Posted 19 March 2024

Understand Why

Be Specific

Understanding the root cause of a leader's resistance to feedback is crucial. It could stem from past experiences, fear of appearing vulnerable, or simply not recognising the need for improvement due to their success.

When providing feedback to a resistant leader, specificity is key. Vague comments can lead to misunderstandings and defensiveness. Instead, offer clear examples of behaviours that need change and explain their impact on the team or organisation.

Create Safety

Creating a safe environment for feedback is essential. Emphasise that the aim is to foster growth and learning, not to penalise. When leaders feel secure, they're more likely to be receptive.

Offer Support

Offer support and resources to help the leader act on the feedback. This could involve coaching, training, or a mentorship program.

Follow-up is an integral part of the feedback process. It reinforces the importance of what was discussed and shows that you are invested in their progress.

Follow Up

Self-Reflection

Encourage leaders to practice self-reflection as a way to internalise feedback. Self-reflection allows leaders to assess their own performance and identify areas for improvement on their own terms.

Discovery Session

What do you do if you're struggling to brainstorm creative ideas?

Posted 16 March 2024

Change your environment

Want to boost your brainpower? One way to do it is by mixing things up in your environment. Changing where you work or hang out can spark new ideas and keep you feeling refreshed. Why not try working in a different spot, taking a walk outside, or checking out a museum, or café? And don't forget about mixing up what you see, hear, smell, and feel - it can all help keep your mind sharp. The key is to introduce new things that might get your creative juices flowing. Give it a try and see how it goes!

Use prompts and tools

Another way to boost your brainstorming is to use prompts and tools that can help you generate, organise, and evaluate your ideas. For example, you can use questions, challenges, scenarios, or images that relate to your topic or goal. You can also use brainstorming techniques such as mind mapping, SCAMPER, reverse brainstorming, or brainstorming games. These methods can help you structure your thinking, explore different angles, and discover new possibilities.

Collaborate with others

Another effective method to enrich your brainstorming process is through collaboration with individuals who possess diverse perspectives, insights, and feedback. By engaging individuals from various backgrounds, disciplines, or roles in your brainstorming sessions, you can leverage a range of viewpoints to generate innovative ideas. Additionally, drawing inspiration from external sources like literature, podcasts, online platforms, and social media can stimulate creativity.

Take breaks and relax

A fourth way to improve your brainstorming is to take breaks and relax. Sometimes, the best ideas come when you are not actively thinking about them. Taking breaks can help you recharge your energy, reduce stress, and avoid mental fatigue. You can also engage in relaxing activities, such as meditation, yoga, music, or art, that can calm your mind and enhance your mood. The goal is to create a positive and relaxed mental state that can foster creativity.